What’s New in Callegra.UC 6.25 JITC

The 6.25 release passes the most rigorous cybersecurity and interoperability testing by the Naval Information Warfare Center (NIWC)-led CS Test Teams

Salt Lake City, Utah, January 24, 2020, Callware Technologies, Inc. (Callware) announces the release of its flagship product Callegra.UC 6.25 JITC, an enterprise solution that provides voicemail, unified messaging, auto-attendant, text-to-speech (TTS), voice recognition, and voice/fax message access from the telephone, Microsoft Outlook, or the Internet.

The Callegra.UC 6.25 JITC highlights these features:

Microsoft Windows 2019 Server 64-bit Support and Ubuntu 18.04 LTS Support  – Callegra.UC 6.25 JITC runs on a combination of Windows Server 2019 and Ubuntu 18.04 Long-Term Release (LTR) Servers – Linux Distribution, offering the network integration and familiar administration that system administrators need to keep everything running smoothly. The media server now runs on Ubuntu.

Port Properties, Services, Greetings, and Integrations Parameters Simplified – When a specific pilot number routes to voicemail, it keys off the original number dialed to determine properties to apply to the call.

Dialing Rules and Trunk Enhanced Design – For IP telephony, port properties, services, greetings, and integration are now parameters into the Trunk Pilot Number Configuration dialog. 

Brooktrout Fax Boards SR-140 FoIP– We are harnessing the power and experience of leading voice board manufacturers, Dialogic and Brooktrout, Callegra.UC can offer current technologies in real-world applications. Dialogic Brooktrout SR-140 FoIP supports AS-SIP integrations for both T.38 and G.711 pass-through, allowing the use of Callegra.UC without underlying voiceboard or fax board hardware. 

IPv4/IPv6 Support – Callegra.UC is JITC Certified as interoperable in DOD network environments for both IPv4 and IPv6 network switching infrastructure.

AudioCodes Mediant Gateway – AudioCodes Mediant 800 Gateways allow seamless transition from traditional TDM to AS-SIP environments. Calls use TDM to route to the gateway; from the gateway, the call converts to a SIP packet and go to the Callegra.UC Telephony Server, using SIP integration.

Caller Integration Methods– Callegra.UC supports several methods of telephone system integration, including:

  • SIP/AS-SIP
  • T.38 IP Faxing
  • T1 (CAS, NI2, PRI QSIG)
  • Simplified Message Desk Interface (SMDI)
  • In-band Data Packets
  • Proprietary Out-of-band/Serial Integrations
  • Digital Terminal Emulation
  • Call Progress Tones
  • Callware develops additional proprietary and standards-based methods of integration as needed

Server Virtualization Support  – Callegra.UC applications use VMware ESXi Hypervisor. Virtualization provides a smaller server footprint, which reduces costs for the Department of Defense (DOD) deployments.

Microsoft SQL Database Support – Callegra.UC supports SQL Server and SQL Server Express from versions 2012 through 2017. Added support for SQL Server 2016 and SQL Express 2016.

Enhanced Diagnostic Syslog and Tracing – File or Syslog protocol tracing is fully supported, including a rich set of filters for facility and severity, enabling the focus on specific Telephony Server functions. 

MWI Controls – Message Waiting Indication (MWI) Callegra.UC integrates with the User’s critical Message Waiting Indication (MWI). Multiple MWI configurations are available to interoperate correctly with current and legacy Telephony equipment on every new message, only the first new message, the box entrance, and the box exit.

Optimizing Particular Phone Systems – Installers can optimize Callegra.UC for a particular telephone system and specific applications.

Miscellaneous Features New to Callegra 6.25:

  • Windows Outlook 2019 is supported
  • The LumenVox Voice Rec server runs on Ubuntu Linux, integrated with the media server
  • Configuration of call integration and processing is now tied to the pilot number called and not to specific ports
  • Configuration related to non-sip telephony is removed
  • Configuration UI is added for Time-Of-Day routing
  • Port usage for out-dial and client calls is configurable as a percentage of the overall ports
  • Several Codecs are not currently supported but we might add as needed, as part of GStreamer media, which includes: G722, G723, G726
  • Storing audio as raw 16-bit .pcm files (still named .vox, .nox, .grt
  • Expanded the CC BoxCache to include file cache mode and memory cache mode and no-cache mode – It still has pre-load and threshold capabilities

Items that have not changed:

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