Callware’s Callegra .UC Gains “CT Labs Tested” Certification; XML Based Unified Communications Solution & Platform Offers Scalability, Performance and Ease of Use.

SANDY, Utah, December 19, 2002 - Callware announced today that CT Labs has awarded the “CT Labs Tested” certification to the Callegra .UC Unified Communication & Messaging System. CT Labs Testing Services (CT Labs, www.ct-labs.com), the converged communications industry’s premier testing service used the Empirix Hammer IT Automated Call Generator to perform rigorous performance and reliability testing on the Callegra .UC system. Administration of tests in both single and networked server configurations demonstrated that Callegra .UC performs very well even while scaling to 192 ports in a multi-server system. Callware Technologies, Inc. is a major provider of voice mail and unified messaging solutions worldwide. Callegra .UC’s rich feature set is designed with the capability to improve overall company communication, increase productivity and deliver next-generation telephone applications to any device anywhere and anytime worldwide.

Following the Callegra .UC launch in October 2002, CT Labs was engaged to provide independent performance and scalability testing of the released product. “After significant internal testing and a full beta program, Callegra .UC had already proven its abilities as both a unified communication (UC) solution and a development platform,” said Reino Kerttula, President and CEO of Callware Technologies. “We knew that CT Labs would be able to validate the Callegra .UC system on a very large scale and offer an unbiased view of the system’s capabilities to our customers.”

Chris Bajorek, President of CT Labs, concluded, “CT Labs found the Callware Callegra .UC product to be very powerful and feature rich. The Callegra .UC system was found to have great flexibility, since it can be set up as a single server or as a multi-server solution. Additionally, the administrative and end-user graphical interfaces were easy to use, an obvious result of Callware’s significant accumulated UC field experience.”

The CT Labs Testing Report validates the strength, power and reliability of the Callegra .UC architecture. The advantages of an n-tier XML based distributed design allow Callegra .UC to provide excellent scalability and reliability under the most demanding conditions. The extensive feature-sets of both the telephone and computer-based interfaces were specifically designed to facilitate, enhance and streamline communication by embracing the growing number of communication types and devices. Standard email and SMS page compatibility, extensive PBX integration libraries, and native networking capabilities, along with optional features such as voice recognition and text-to-speech all help to provide a complete unified communications and messaging system. Further, the XML web services architecture makes Callegra .UC the ideal platform for incorporating voice and fax functionality into other enterprise applications via the Callegra XML Web Services SDK.

Callegra .UC offers a powerful voice messaging and automated attendant solution that easily expands to include additional unified messaging advantages, such as, integrated speech recognition, fax services, browser based voice and fax messaging and email integration including text-to-speech. Leveraging Microsoft’s .NET, SQL and Windows 2000 technologies, Callegra .UC was designed with an XML based N-tier, object-oriented, distributed architecture allowing it to scale from a full-featured 4 port voice mail system up to a very large network of unified communication installations capable of serving one million users. Client applications are supported on all the current desktop versions of Microsoft Windows with support for Microsoft Outlook 2000, XP, Novell GroupWise, IBM Notes and Internet Explorer browser based access. Intuitive graphical interfaces ensure fast and easy system set-up and administration.

Callware Technologies’ Callegra .UC is a complete unified communication & messaging (UCM) solution and enterprise application integration development platform. The Callegra .UC XML Web Services SDK allows system integrators and other developers to rapidly add advanced voice, phone and fax functionality to other enterprise applications by using XML Web Services or COM enabled development environments to access client functions from the Callegra .UC servers. Callegra .UC-enabled companies confidently look toward the future knowing they have invested in a communications platform that is continually updated with all the growth potential their company could ever need.

A complimentary copy of the entire CT Labs Testing Report on Callware’s Callegra .UC Unified Communications System is available for download at the Callware website, www.callware.com/soutions.html

System integrators and business application developers interested in enterprise application integration (EAI) incorporating full unified communication and messaging within their own applications or through Callware’s client applications are encouraged to see the Callegra .UC XML Web Services SDK datasheet at www.callware.com/develop.html. For more information, please contact Callware’s Developer Group at devsupport@callware.com.

Businesses and other institutions interested in Callegra .UC and Callware’s other business ready communications and messaging products are encouraged to contact an Authorized Callware Dealer. Full product information, including the CT Labs Testing Report, product datasheets and a complete feature catalog are available through www.callware.com/soutions.html. For Authorized Dealer locations, initial system design and sizing assistance, and any other information, please contact Callware Sales at 800-888-4226, or sales@callware.com..

About Callware Technologies

Callware Technologies, Inc., is a major provider of voicemail and unified communications and messaging software solutions and development platforms. Callware solutions are distributed through a worldwide network of trained Solution Providers that provide local expertise for small businesses to multi-site enterprises. Since its inception in 1994, Callware has received numerous awards for its technology and leadership in serving customers both domestically and abroad. Contact Callware in Sandy, Utah, at 800.888.4226 or by email at info@callware.com. Callware is also available on the Internet at www.callware.com.

© 2002 Callware, Callegra, Callegra .UC, Callegra .UM, CallegraINBOX, CallegraFAX, CallegraTTS, CallegraVOICE, and CallegraWEB are trademarks of Callware Technologies, Inc. All other trademarks are the property of their respective owners. All rights reserved.