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U.S. Air Force grants ATO/ATC to Callegra.UC 6.14 SP1RU3 JITC

The United States Air Force grants Callware Technologies an Authorization to Operate (ATO) for Callegra.UC 6.14 JITC SP1RU3, allowing the ability to operate on the USAF’s network. Callware Technologies is also granted the Authorization to Connect (ATC), which provides the authority to connect to the Air Force Global Information Grid (AF-GIG).

This certification is valid from January 13, 2012 until November 27, 2014

ATO & ATC allow the Callware Callegra.UC JITC system the authority to connect to the US Department of Defense (DoD) network and provide access to all of Callegra.UC JITC certified features, such as CallegraWEB and Unified Messaging.

The Callegra.UC JITC product is specifically designed for use by the DoD. The Callegra.UC 6.14 SP1RU3 product includes military specific features and high level security required for deployment and use throughout the DoD.

Callegra.UC is JITC-certified, IA Accredited, and is on the US DoD Approved Products List (APL).

For more information on our US Department of Defense products, please visit: http://www.callware.com/category/government/department-of-defense-dod/

For more information on our commercial products, please visit: http://www.callware.com/category/products/enterprise-business/

To download the ATO documentation, please visit: Callegra.UC ATO

Since 1988, Callware Technologies, Inc. has been providing voice and telephony enabled solutions. Callware’s flagship products, Callegra.UC and Callegra.UC JITC have been installed at over 8500 sites for customers such as government bureaus, educational institutions, international banks, and Fortune 500 corporations, including more than 100 Department of Defense (DoD) sites and military bases worldwide. The Callegra.UC and Callegra.UC JITC applications include voicemail, unified messaging, unified communication, auto attendant, fax, text to speech, voice recognition, emergency notification, email integration, disaster recovery, and a software development kit, along with VoIP SIP and other PBX integrations. Callware Technologies corporate headquarters are located in Salt Lake City, Utah.

For more information about Callware Technologies visit http://www.callware.com

Dell Awards Callware Technologies Certified Partner Status

Dell PartnerDirect Certified Callware Technologies has joined Dell’s PartnerDirect program as a Certified Dell Partner. Dell Certified Partnerships are granted only to select vendors who have met specific sales, customer service, and training requirements.

Callware Technologies has been awarded Certified Partner status by Greg Davis, CP & General Manager of Dell Global Commercial Channels. In the accompanying letter, Greg Davis stated this certification is to “recognize your exceptional technical expertise and knowledge.”

DoD awards Callegra.UC 6.14 SP1RU2 JITC Certification and IA Accreditation

The United States Department of Defense awarded Callware Technologies Joint Interoperability Test Command (JITC) Certification for its flagship product Callegra.UC JITC 6.14 SP1RU2 on Aug 11, 2010.

In addition to the benefits available in the earlier version Callegra.UC 6.13a JITC, the Callegra.UC 6.14 JITC SP1RU2 product provides voice and fax message networking access for all Enterprise users across the network.

The Callegra.UC JITC 6.14 version highlights new enterprise level features, such as the only JITC-certified Enterprise-wide Global Address Book for users across multiple Callegra.UC DataCenters with CallegraCOMMUNITY, multiple site enterprise integration, simultaneous TDM and VoIP switch manufacturer integration to multiple PBX manufacturers platforms at single or multiple sites using a Local Area Network (LAN) and global access to Callegra.UC DataCenter databases.

The 6.14 version also offers advanced Text-to-Speech email reader and CallegraRECOVERY, which brings multiple disaster recovery configurations to the DOD, enabling a real time, robust, and very flexible Continuity of Operations (COOP) capability for unified communications.

This solution achieved Information Assurance (IA) Accreditation from the Defense IA/Security Accreditation Working Group (DSAWG) on 16 Jul 2010.
This solution achieved Interoperability Certification (IOC) on 4 Aug 2010 from the Joint Staff (JS).
This approval is effective Aug 11, 2010 and expires 11 Aug 2013

For more information on our US Department of Defense products, please visit: http://www.callware.com/category/government/department-of-defense-dod/

For more information on our commercial products, please visit: http://www.callware.com/category/products/enterprise-business/

To view this certification, please visit: http://jitc.fhu.disa.mil/apl/dsn/pdf/cw_ard_cpe_callegra_sp1ru2.pdf

Callware Recognized as Patriotic Employer by ESGR

Callware Technologies is honored to be recognized as a Patriotic Employer by The National Committee for Employer Support of The Guard and Reserve (ESRG).

This award was presented to Callware Technologies by Craig E. Cooper, Employer Outreach Representative, at a ceremony Callware’s Salt Lake City office on May 14th, 2010.

Callware Technologies recognized as Patriotic Employer

Statement of Support for National Guard and Reserve

Since its inception in 1988, Callware has supported the employment of members of the National Guard and Reserve as well as veterans.

Callware Technologies is pleased to formalize its support for our country’s service members and their families in times of peace, in crisis, and in war with this “5-star” statement of support.

Callegra.UC JITC installed on over 100 DoD sites and military bases worldwide

Callware Technologies announces that Callegra.UC JITC — its highly secure edition – is the primary voicemail replacement choice for all military branches worldwide and is installed in over 100 DoD sites and military bases of the Air Force, Army, Coast Guard, Marines, Navy, and other strategic Department of Defense operations.

Callegra.UC JITC is regularly tested and certified through the United States Department of Defense (DoD) Joint Interoperability Test Command (JITC) Certification and is the only product of its kind on the DoD Approved Products List (APL), bringing Enterprise-level Unified Communications that address major DoD initiatives, such as Telecom and Data network convergence, Regionalization, Consolidation, and disaster recovery capabilities fulfilling Continuity of Operations (COOP).

Examples of recently deployed and upcoming installments include:

U.S. DoD – Joint Personal Recovery Agency (JPRA)
U.S. Air Force – Dyess AFB – Texas
U.S. Air Force – Luke AFB – Arizona
U.S. Air Force – McGuire AFB – New Jersey
Air Defense Communication Service (ADCS) – Griffiss AFB - New York
Air Defense Communication Service (ADCS) - General Dynamics Information Technology (GDIT) – Virginia
Air Defense Communication Service (ADCS) – Tyndall AFB – Florida
Air Defense Communication Service (ADCS) – McChord AFB – Washington
U.S. Army – Detroit Arsenal – Michigan
U.S. Army – Fort Belvoir – Virginia
U.S. Army – Fort Bragg – North Carolina
U.S. Army – Fort Campbell – Kentucky
U.S. Army – Fort Detrick – Maryland
U.S. Army – Fort Huachuca – Arizona
U.S. Army – Redstone Arsenal – Alabama
U.S. Army – Rock Island Arsenal – Illinois
U.S. Army – White Sands Missile Range – New Mexico
U.S. Marine Corps - AS Iwakuni – Japan
U.S. Navy – NAS Sigonella – Sicily, Italy
U.S. Navy – NAS Pensacola – Florida
U.S. Navy – NAS Oceana/FTC Dam Neck Annex – Virginia
U.S. Navy – NB Guam – Apra Harbor, Guam
U.S. Navy – NS Everett – Washington
U.S. Navy – NS Newport – Rhode Island
U.S. Navy – NS Norfolk (Naval Shipyard) - Virginia
U.S. Navy – NSB New London – Connecticut
U.S. Navy – NSB Kings Bay – Georgia
U.S. Armed Forces – Technical Control Facilities – Deployed in Theater: Afghanistan, etc.

Cost Effective Stepping Stones to 21st Century VoIP Unified Communications

Callware Technologies announces that it is the leader in providing a cost-effective roadmap for transitioning from existing PBX equipment to 21st Century VoIP technology.

It provides several distinct stepping-stones that you cannot find anywhere else in the industry, including:

Stepping Stone Number One - Callware’s flagship product Callegra.UC works on legacy and new equipment. This means that you can replace your outdated voicemail system and keep your existing hardware equipment. Install Callegra.UC, welcome to the 21st century unified communications world.

Stepping Stone Number Two - Callegra.UC works with different equipment. For example JKL Company has merged with Company ABC and Company XYZ and each are running on different PBX systems. After these mergers, the voicemail systems are not integrated, and employees cannot access each other on a global address book. Callegra.UC can solve this solution; Keep the existing hardware and add Callegra.UC and you suddenly have a Global Address Book where employees are integrated as if they were no longer separate companies.

Stepping Stone Number Three - Callegra works on VoIP and integrates with old PBX equipment at the same time. Over time, and as budget allows, you can continue to migrate legacy systems to VoIP with your voicemail and auto attendant operating as if no transition is taking place.

U.S. Army grants Certificate of Networthiness (CoN) for Callegra.UC 6.14 JITC

The U.S. Army has granted CoN to Callware Technologies for Callegra.UC 6.14 JITC.

This certification is valid starting November 25, 2009.

View the full certification document here: Callware Callegra UC 6 14 Approved CoN 20091125.

Callegra.UC is the Missing Puzzle Piece for PBX systems and VoIP

More and more companies are taking advantage of the new VoIP technology to bring offices together and save money on telephone service by leveraging the Internet. However, because of the hardware upgrade cost of moving to such a solution, companies may not be able to take advantage of this new technology.

Callware Technology announces that their flagship product, Callegra.UC is the missing puzzle piece to help with the transition from legacy systems to VoIP technologies. Callegra.UC works simultaneously with any PBX and VoIP system. It makes various legacy and new systems work as one unified messaging and communication system, making their differences transparent. Callegra.UC allows you to upgrade each component in a larger system as time and budget allow.

U.S. Air Force grants IATO/ATC to Callegra.UC 6.14 JITC

For Callegra.UC 6.14 JITC, the United States Department of Air Force grants Callware Technologies an Interim Authorization to Operate (IATO), allowing the ability to operate on the USAF’s network. Callware Technologies is also granted the Authorization to Connect (ATC), which provides the authority to connect to the Air Force Global Information Grid (AF-GIG) interfacing the NIPRNet. This allows our Callegra.UC JITC systems the ability to exist on the DoD network, providing unified messaging access to Air Force personnel.

The Callegra.UC JITC product is specifically designed for use by the DoD. The Callegra.UC 6.14 SP1 product includes military specific features and high level security features required for deployment and use throughout the DoD.

Callegra.UC is JITC-certified and IA Accredited and is on the US DoD Approved Products List (APL).

View the full certification document at: CALLEGRA_v6 14_IATO_ATC_AFNetOps-CC_20100113.

This certification is valid from July 18, 2009 to January 13, 2010.

DSAWG approves Callegra.UC 6.14 JITC SP1 Extension: Release Update 1 (RU1)

The Defense Security Accreditation Working Group (DSAWG) approved the following certification extension to Callegra.UC 6.14 JITC SP1 based upon a desktop review (DTR).

Callware requested the desktop review to include patches compiled in Callegra.UC 6.14 JITC SP1 Release Update 1 (RU1). The patches included in SP1RU1 fix some minor application related issues and are specific to the Callegra.UC 6.14 JITC application, without impacting any third-party software already installed on the servers.

DSAWG approved the desktop review request on June 5th, 2009. DSAWG granted accreditation on June 23, 2009. DSAWG approved the following extension via e-vote:

http://jitc.fhu.disa.mil/tssi/cert_pdfs/callware_acd_callegra_614_dtr5.pdf

DSAWG approves Callegra.UC 6.14 JITC SP1 Extension: T1 PRI QSIG/NI2 Integration

The Defense Security Accreditation Working Group (DSAWG) approved an extension to Callware’s existing JITC Certification for Callegra.UC 6.14 JITC. Callware initiated a Desktop Review (DTR) procedure at the DoD’s Joint Interoperability Test Command (JITC) in order to test and review additional PBX integration types available for deployment within the DoD.

Callware requested the DTR to include Digital Transmission Link Level 1 (T1) Primary Rate Interface (PRI) Q Signaling (QSIG) and National Integrated Services Digital Network (ISDN) 2 (NI2) integration for voicemail, auto attendant, and telephone notification functionality.

Regression testing, conducted January 5 through 8, 2009, included additional interfaces.

The T1 PRI QSIG and NI2 interfaces support all the Callegra.UC 6.14 JITC SP1 applications, which include Auto Attendant, Voicemail, CallegraVOICE, CallegraFAX, CallegraINBOX, CallegraWEB, CallegraCOMMUNITY, CallegraRECOVERY and CallegraTTS.

The T1 PRI QSIG interface is certified with any Avaya S8400, S8500, or S87XX series switch listed on the DoD’s Approved Products List (APL).

The T1 PRI NI2 interface is certified with any Alcatel-Lucent Class 5 Electronic Switching System (5ESS) and the Siemens Elecktonisches Wahlsystem Digital (EWSD) currently listed on the APL.

DSAWG approved the following extension via e-vote:
http://jitc.fhu.disa.mil/tssi/cert_pdfs/callware_6_14_dtr4.pdf

Callware Technologies announces release of Callegra.UC 6.14 SP1 JITC for DoD

Callware Technologies announces the availability of the Callegra.UC 6.14 JITC SP1 for the Department of Defense (DoD). This enhanced version is available from any Callware authorized DoD Reseller.

For the SP1 release, the following features are now available, including:

T1, PRI, QSIG, and NI2 integration support is now available for Callegra.UC on the DoD’s Approved Products List (APL).
A box template feature now provides the ability to create and reset boxes in bulk
Outgoing fax resource sharing is now available
Directory lookup and routing options are enhanced
The ability to permanently purge a deleted message from the TUI
“Remove Call Transfer Prompts” Port Service moved to Box Service
Safari and Firefox support for CallegraWEB
Improved Remote MMC usability between multiple users – If multiple users are logged into CallegraADMIN for MMC, changes appear on the fly.

Callware now installed on over 60 United States Military Bases Worldwide

Callware Technologies announces that its highly secure edition — Callegra.UC JITC — is the primary voicemail replacement choice for all military branches worldwide and is installed in over 60 military bases of the Air Force, Army, Navy, National Guard, Marines, and U.S. Coast Guard.

Callegra.UC JITC is regularly tested and certified through the United States Department of Defense (DoD) Joint Interoperability Test Command (JITC) Certification and is the only product of its kind on the DoD Approved Products List (APL), bringing Enterprise-level Unified Communications that address major DOD initiatives, such as Telecom and Data network convergence, Regionalization, Consolidation, and disaster recovery capabilities fulfilling Continuity of Operations (COOP).

Recent installments include:

DISA – JHITS – Hawaii
U.S. Air Force – McGuire AFB (Med. Group) – New Jersey
U.S. Air Force – Fairchild AFB – Washington State
U.S. Air Force – Kadena AB – Okinawa, Japan
U.S. Air Force – Little Rock AFB – Arkansas
U.S. Air Force – MacDill AFB – Florida
U.S. Air Force – Scott AFB – Illinois
U.S. Air Force – Maxwell AFB – Alabama
U.S. Air National Guard – Martinsburg ANG – West Virginia
U.S. Air Reserve – Andrews AFB – Washington, D.C.
U.S. Air Reserve – Robins AFB – Georgia
U.S. Air Reserve – Robins AFB – Georgia
U.S. Air Reserve – Dobbins ARB – Georgia
U.S. Air Reserve – Grissom ARB – Indiana
U.S. Air Reserve – March ARB – California
U.S. Air Reserve – Minneapolis/St. Paul AFB
U.S. Air Reserve – Westover ARB – Massachusetts
U.S. Air Reserve – Youngstown ARB – Ohio
U.S. Air Reserve – Homestead ARB – Florida
U.S. Air Reserve – Niagra Falls ARS – New York
U.S. Air Reserve – Pittsburgh ARS – Pennsyvania
U.S. Army – Fort Irwin – California
U.S. Army – Fort McCoy – Wisconsin
U.S. Army – Hurlburt Field – Florida
U.S. Army – Kwajalein Atoll – Marshall Islands
U.S. Navy – NAS Jacksonville – Florida
U.S. Navy – NBS Kings Bay – Georgia
U.S. Navy – Capodichino – Naples, Italy
U.S. Navy – Gricignano – Naples, Italy
U.S. Navy – NBVC Port Hueneme, California
U.S. Navy – NBVC Point Mugu, California
U.S. Marine Corps – Camp Foster – Okinawa, Japan
U.S. Marine Corps – Camp Fuji – Mount Fuji, Japan
U.S. Marine Corps – Camp Courtney – Okinawa, Japan

To see more of the military bases Callegra.UC is installed at, please visit Department of Defense Installations

DSAWG approves Callegra.UC 6.14 JITC Extension: Service Pack 1 (SP1)

DSAWG approved certification extension for Callegra.UC 6.14 JITC based upon a desktop review.

Callware Technologies requested the desktop review to include Service Pack 1 (SP1). DSAWG approved the desktop review request on 13 of May 2008.

DSAWG approved the following extension via e-vote:
http://jitc.fhu.disa.mil/tssi/cert_pdfs/callware_ard_cuctms614.pdf

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