CallWare Technologies, the leading Computer Telephony developer, introduced its Internet integration, the first software developer to link corporate telephone systems with the Internet allowing users of its popular voice processing system the ability to retrieve and send voice messages on the Internet.
The company also laid out its plans to utilize the Internet as a partner — complementing the functionality of its voice processing system by integrating over 200 existing telephone systems with the Internet.
The technology introduced today gives users two-way voice messaging through any Internet connection in the world, eliminating long-distance charges. CallWare’s system integrates with existing PBXs and key systems, giving mailbox owners the ability to retrieve messages left by any caller or Internet user, at any time, on any Internet connection — free!
“CallWare’s integration with the Internet provides the first corporate Internet voice solution,” said R. Craig Hansen, chairman and chief executive officer of CallWare Technologies. “Until now voice messaging on the Internet was between two individual computer users having the same software application installed at both locations. CallWare is the first provider that allows the caller to leave Internet voice messages through a PBX or key system, making it as easy to use as the telephone. Users can also speak-through their computer with a multi-media device as a telephone to leave messages.”
An application example would be an employee traveling away from the corporate offices. The employee would plug-in his/her laptop to a phone connection in the hotel room. Using CallWare ViewPoint, the employee connects to the CallWare server’s Internet address at the corporate office. Spending 20-30 minutes each morning in voice messaging tasks would save a corresponding amount in long-distance charges. Overseas travelers would see even more significant savings.
Another example is when a customer or client calls into the corporate office and leaves a voice message in an employee’s mailbox. Using the Internet, the employee can retrieve the message, pass it on to someone else — turning on their message waiting light and giving them notification through a pager — all at no charge.
Existing telephone systems integrated through CallWare include manufacturers such as AT&T, Comdial, Cortelco, Fujitsu, Mitel, NEC, Nortel, Rolm, Siemens, Sprint, Tadiran, and Toshiba.
A leading-edge telecommunication company for three decades, Callware Technologies, Inc. develops voice and telephony enabled solutions. Known for its flagship Callegra.UC product, Callware provides voicemail, unified messaging, auto attendant, text to speech (TTS), voice recognition, and the ability to get access to voice and fax messages from the telephone, mobile client, desktop client, or the Internet. The product supports VoIP, SIP and other PBX integrations. Callware produces high security versions of its product, one of which is the Callegra.UC JITC product, created specifically for the United States Department of Defense (DoD). Callware’s products are installed in thousands of locations throughout the world. Callware Technologies corporate headquarters are located in Salt Lake City, Utah.