Callegra.UC JITC is the first JITC certified unified messaging solution on the DoD Approved Products List (APL), bringing Enterprise-level Unified Communications that address major DoD initiatives, such as Telecom and Data network convergence, Regionalization, Consolidation, and disaster recovery capabilities fulfilling ongoing Continuity of Operations (COOP) initiatives.
Callegra.UC JITC continues the product lines superior PBX integration flexibility enabling JITC certified interoperability between any traditional or VoIP PBX in the DoD APL. For example, Callegra.UC provides simultaneous PBX integration between multiple End Offices, Small End Offices, and PBXs with any mix or match of manufactures or PBX types preserving existing DoD investments and positioning the DoD for future VoIP PBX growth without the need to train, support and sustain multiple manufactures voicemail and unified messaging systems. In addition, all existing Callegra.UC JITC systems deployed throughout the DoD with legacy PBX’s can be easily upgraded to integrate with VoIP systems as they are deployed.
Callegra.UC JITC offers a powerful set of features. High level features include:
- Voicemail scalable up to hundreds of sites and millions of Users through the use of Callegra.UC Multiple Site and Multi-PBX Integration and CallegraCOMMUNITY
- Versatile auto attendant with the ability to provide voice recognition through CallegraVOICE
- Integrated fax services with CallegraFAX
- Browser based voice and fax messaging with CallegraWEB
- Inbox presenting email, fax, and voicemail through the use of CallegraINBOX for Microsoft Outlook
- Voice enabled applications and development through the use of Callegra.UC Web Services SDK
- CallegraRECOVERY real-time Callegra.UC DataCenter database replication on or off site across the LAN providing outstanding COOP capabilities.
- Multiple Callegra.UC DataCenter SQL databases that can be distributed across the Enterprise for redundancy and fault tolerance.
- Fulfills an assortment of administration needs through local, remote, centralized or decentralized administration.
- All Users can exchange voice and fax messages across the entire Enterprise with the Callegra.UC Global Address Book enabling single system functionality through the use of CallegraCOMMUNITY.
Some key reasons Callegra.UC JITC is the preferred choice for government and defense include:
- Works with Existing PBX Equipment. Leverages existing investment in PBX system such as Avaya, Cisco, Lucent, Nortel, Siemens, etc.
- Callegra.UC JITC Replaces Legacy Voicemail Systems Numerous systems such as Octel, Nortel Meridian Mail, Nortel CallPilot, Intuity Audix, and Centigram, etc., have either been manufacturer discontinued or are no longer JITC Certified and Callegra.UC JITC is the ideal replacement for these systems.
- Simultaneously Works Together with Disparate Manufacturer’s Equipment. Callegra.UC JITC unifies your organization by transparently bringing together different physical locations and different PBX systems simultaneously. It doesn’t matter where or what the system is that Callegra.UC JITC connects to, all of your Users will be able to receive Callegra.UC JITC service as if they were all on one telephony system.
- Enterprise Scalability. Callegra.UC JITC scales from a full-featured 4-port voicemail system up to a very large network of unified communication installations, capable of serving one million Users per Callegra.UC DataCenter database. Callegra.UC JITC’s distributed architecture brings the scalability discussion to an entirely new level.
- Minimal Training Tail. Administrators that are familiar with Windows functionality can quickly learn to manage Callegra.UC JITC because the system fully leverages the Microsoft Windows Server operating system, Microsoft SQL Server, and Microsoft User Interface standards. Callware provides both online training and on-site training for each system deployment.
- Real Time Replication. CallegraRECOVERY can provide complete real time replication capabilities of all system functions, all data, and all system configuration information, either on or off site. In the event a disaster occurs at the primary Callegra.UC JITC site, a complete mirror can assume immediate operation and restore service to the entire User population.
- Accessibility. Callegra.UC JITC allows Users to communicate and receive messages via telephone, using a desktop client such as Microsoft Outlook or from an Internet Browser. This allows Users to access, create, and manage various types of messages such as email, voicemail, and faxes from the telephone, desktop, or web browser via a secure network, saving money and increasing productivity.
- Future Proof. Callegra.UC JITC can bring your existing investment in handsets and phone switches into the 21st century by simultaneously integrating with legacy PBX systems and VoIP systems without requiring an upgrade to your legacy equipment. All Users across your multi-switch enterprise, regardless of whether they use a legacy TDM PBX or a VoIP switch, receive Callegra.UC JITC voicemail and auto attendant service from a single unified Callegra.UC JITC system.
Download the Callegra.UC 6.14 DoD Feature Catalog
Callware Technologies Capabilities Statement
Department of Defense Budgetary Estimates and Request for Proposal Assistance