Callware awarded 1999 Network Magazine Product of the Year in Unified Messaging

Callware Technologies, a leader in advanced messaging and computer telephony solutions, today announced that its Callegra product, released in September 1998, has been honored with the prestigious Network Magazine’s “1999 Product of the Year” award.

“Among the thousands of new products that appeared in 1998, the editors of Network Magazine recognize 38 that stand out from the rest,” stated Network Magazine in the May, 1999 issue. “We select Products of the Year to recognize and draw attention to the products that stand out from the surrounding landscape.” A common denominator of the winners is that the Network Magazine editors identified them as the most significant products within their categories that shipped in calendar year 1998.

“We’re pleased to be recognized by Network Magazine for our unified messaging product,” stated Dale Ainge, new president and COO of Callware Technologies. “Callware has made every effort to ensure that Callegra delivers unquestionable value to everyone who uses it, and our growing list of customers and product awards affirms that we are meeting this goal.”

Callegra is an easy-to-use unified messaging product for managing voice and fax messages that integrates with popular e-mail packages (Microsoft Exchange/Outlook, Lotus Notes, Novell GroupWise) or can operate as a stand-alone voice messaging platform. Callegra’s telephone interface provides advanced voice mail functionality, access to voice and fax messages and performs notifications through paging or any telephone interface (office, remote or cellular). When integrated with e-mail, users see and respond to their voice and fax messages from their e-mail inbox. This allows users to select any media type when creating or responding to a message (e.g. a user can respond to a voice message with an e-mail or forward a fax to a voice mailbox). Callegra also integrates with the Internet, allowing both remote access to messages for travelling users or the ability to integrate multiple Callegra servers, using the Internet as a transport medium for all types of messaging. Businesses using Callegra experience increased employee productivity through messaging efficiency, a lower cost of investment/ownership and a software product that provides both superior functionality and upgradability for long-term technological growth and investment protection.

Callegra is Year 2000 compliant and scales up to 96 ports. Callegra supports Windows 95, Windows 98 and Windows NT-based workstations and servers. Callegra supports every major PBX/KSU vendor and with this release has added support for several advanced digital switches, including those from popular telephone system vendors such as: Lucent, Nortel, Mitel, and NEC.

Callware Technologies, Inc., provides Microsoft Windows NT and Novell NetWare network-based Internet/Intranet software solutions for advanced voice mail, unified messaging (voice mail and fax integrated with e-mail), and call management. In addition to its line of computer telephony products, Callware offers computer telephony training to dealers through certified education centers. For a list of Callware authorized dealers worldwide or for more information about Callware products and services, call 1-800-888-4226, 1-801-988-6800 or visit the company’s Web site http://www.callware.com. Callware Technologies has its global headquarters in Sandy, Utah and has a presence in 12 North American cities and 26 countries abroad.

Callware, and Callegra, are trademarks of Callware Technologies, Inc. All other trademarks are the property of their respective owners.

A leading-edge telecommunication company for three decades, Callware Technologies, Inc. develops voice and telephony enabled solutions. Known for its flagship Callegra.UC product, Callware provides voicemail, unified messaging, auto attendant, text to speech (TTS), voice recognition, and the ability to get access to voice and fax messages from the telephone, mobile client, desktop client, or the Internet. The product supports VoIP, SIP and other PBX integrations. Callware produces high security versions of its product, one of which is the Callegra.UC JITC product, created specifically for the United States Department of Defense (DoD). Callware’s products are installed in thousands of locations throughout the world. Callware Technologies corporate headquarters are located in Salt Lake City, Utah.