Full-featured voice mail with upgrade path to computer telephony available to work with over 300 telephone systems

CallWare Technologies Introduces Series 5 By CallWare; Full-featured voice mail with upgrade path to computer telephony available to work with over 300 telephone systems.

SALT LAKE CITY–(BUSINESS WIRE)–Feb. 26, 1997–CallWare Technologies, Inc., a leading provider of computer telephone integration (CTI) solutions, today announced Series 5 by CallWare, the first full-featured voice mail product with a seamless software upgrade to advanced computer telephony features.

CallWare’s Intranet Telephony Suite of products includes time and money saving features such as unified messaging, visual voice mail, free long-distance voice and fax messaging via the Internet and Internet access to all messages.

Series 5 by CallWare is a network-enabled voice mail system designed to work with a users existing equipment. It integrates with over 300 telephone systems and uses standard computer equipment, allowing for inexpensive upgrades to the system (e.g. Extra hours of voice storage can be added with a standard hard drive rather than proprietary storage).

Included in the Series 5 by CallWare package is a 2 user version of NetWare 4.x, a 5 user version of NetWare Telephony Services, a 2 user version of CallWare’s award-winning call management product, Phonetastic and a 2 user version of CallWare ViewPoint, CallWare’s intuitive graphical user interface for voice mail.

This additional software allows users to experience limited computer telephony implementation. Users can upgrade to a full computer telephony solution with CallWare’s CTI Link module.

“In 1996, we introduced the CallWare Series 5 as a turnkey solution incorporating our computer telephony product and standard hardware. After realizing that almost 2/3 of all businesses do not even have voice mail, we decided to change our focus slightly,” said Reino Kerttula, executive vice president of Marketing for CallWare Technologies.

“The end result is Series 5 by CallWare, a software solution providing entry into the voice mail market with an affordable and easy upgrade path to a full computer telephony solution. Series 5 by CallWare is also available in a bundled hardware and software package through CallWare distributors.”

In addition to a seamless software upgrade path to total computer telephony and advanced networking solutions, Series 5 by CallWare features a complete auto attendant, call routing and message taking, directory listings, distribution lists, special delivery options and top-level security.

“Series 5 by CallWare offers everything a small or medium-sized business needs to enjoy the benefits of voice mail,” Kerttula said. “Perhaps most important, this system will expand to include additional users and functionality as a business grows.”

CallWare offers improved communications and intelligent call management applications to businesses of all sizes. With CallWare’s advanced computer telephony features, users can instantly see their voice and fax messages with the time and date a message was left, length of the message and caller information displayed graphically.

This information allows the user to intelligently decide which messages to address first. A user can play messages in any order he or she wishes, eliminating the linear method of the telephone keypad interface.

CallWare delivers unified messaging by integrating its voice and fax products with popular e-mail packages including Novell GroupWise, MS Exchange/Outlook and Lotus Notes. CallWare solutions also use the Internet as a mechanism to provide global communication without long-distance charges.

A leading-edge telecommunication company for three decades, Callware Technologies, Inc. develops voice and telephony enabled solutions. Known for its flagship Callegra.UC product, Callware provides voicemail, unified messaging, auto attendant, text to speech (TTS), voice recognition, and the ability to get access to voice and fax messages from the telephone, mobile client, desktop client, or the Internet. The product supports VoIP, SIP and other PBX integrations. Callware produces high security versions of its product, one of which is the Callegra.UC JITC product, created specifically for the United States Department of Defense (DoD). Callware’s products are installed in thousands of locations throughout the world. Callware Technologies corporate headquarters are located in Salt Lake City, Utah.